| Titel | ISBN-13 (ISBN-10) | Erschei- nungsjahr | andere Autoren |
|---|---|---|---|
| Realities of CRM in Multinational Corporation: CRM, Relationship Marketing, CRM System, eBusiness application | 978-3-8383-2724-2 (3-8383-2724-1) | 2010 | Dr. Pravin Balaraman |
Prabha Bhola · Prof Bill Rees · Prof. Bill Rooney · Prof Bill Williamson