| title | media type | ISBN-13 | year of publica- tion | other author(s) |
|---|---|---|---|---|
| A Complete and Balanced Service Scorecard: Creating Value Through Sustained Performance Improvement | Hardcover | 978-0-13-198600-8 | 2008 | Rajesh K. Tyagi |
| A Complete and Balanced Service Scorecard: Creating Value Through Sustained Performance Improvement | Paperback | 978-0-13-348044-3 | 2008 | " |
| Improving Healthcare Quality and Cost with Six Sigma | Hardcover | 978-0-13-174171-3 | 2007 | Brett E. Trusko · Carolyn Pexton · Jim Harrington |
| Improving Healthcare Quality and Cost with Six Sigma | Paperback | 978-0-13-261867-0 | 2007 | Brett Trusko · Carolyn Pexton · Jim Harrington |
K. Gupta · P.G. · P. Gupta · P.K. · P.K. Gupta · Praveen Gupta