| title | ISBN-13 | year of publication |
|---|---|---|
| Iac Wt Bb T a Management 1oe | 978-1-111-74206-5 | 2011 |
| Iac Wt Webct T a Management 10 | 978-1-111-74889-0 | 2011 |
| Ircd Mgmt Meeting Exceed Cust | 978-1-111-53512-4 | 2012 |
| Irm Management | 978-0-324-53685-0 | 2007 |
| Joinin W CD Mgmt Meeting | 978-0-324-54525-8 | 2006 |