| title | media type | ISBN-13 (ISBN-10) | year of publication |
|---|---|---|---|
| Customer Experience Management for Water Utilities: Marketing urban water supply | Paperback | 978-1-78040-866-8 (1-78040-866-8) | 2017 |
| Customer Experience Management for Water Utilities: Marketing urban water supply | Digital | 978-1-78040-867-5 (1-78040-867-6) | 2017 |