| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| Involving Customers in New Service Development | 978-1-86O94-669-1 (1-86O94-669-O) | 2006 | Bo Edvardsson · Peter Magnusson · Anders Gustafsson |
P.K. · Peer Kristensen · Per Karsten · Per Kristiansen