| title | media type | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|---|
| Designing Service Machines: Translating Principles of System Science to Service Design | Paperback | 978-981-13-4532-6 (981-13-4532-5) | 2019 | Ram Babu Roy · Paul Lillrank · Sreekanth V. K. |
| Designing Service Machines: Translating Principles of System Science to Service Design | Hardcover | 978-981-13-0916-8 (981-13-0916-7) | 2018 | Ram Babu Roy · Paul Lillrank · Sreekanth V. K. |