| title | ISBN-13 (ISBN-10) | year of publication |
|---|---|---|
| THE NORDSTROM WAY TO CUSTOMER SERVICE EXCELLENCE, 2ND ED | 978-81-265-3646-7 (81-265-3646-2) | 2012 |
D. M. · (D-R) · m r · P.M. · P. McCarthy · P R · Patrick D. · Patrick D. McCarthy · Patrick M. · Patrick McCarthy