N.V. ยท Nova Vista Publishing's Best Practices Editors
| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| Service Excellence @ Novell: Taking Customer Service From Cost to Profit | 978-90-77256-11-4 (90-77256-11-3) | 2006 | |
| Time Out for Salespeople: Daily Inspiration for Maximum Sales Impact | 978-90-77256-14-5 (90-77256-14-8) | 2009 | Nova Vista Publishing's Best Practices Editors |