J. Ross Publishing · Kaplan Publishing
| title | ISBN-13 (ISBN-10) | year of publication |
|---|---|---|
| Crm Analytics: Using Data to Find and Maximize Your Company's Most Profitable Customers | 978-1-932159-06-6 (1-932159-06-1) | 2005 |
| High Performance Marketing: Bringing Method to the Madness of Marketing | 978-1-4195-0823-3 (1-4195-0823-7) | 2005 |