| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| Bold: Business that stands out from the crowd | 978-0-273-72211-3 (0-273-72211-5) | 2011 | Mr Andy Milligan |
| Managing the Customer Experience: Turning Customers into Advocates | 978-0-273-66195-5 (0-273-66195-7) | 2002 | Joe Wheeler |
| Uncommon Practice: People Who Deliver a Great Brand Experience | 978-0-273-65936-5 (0-273-65936-7) | 2002 | Mr Andy Milligan |
M S. · M.S.S. · M.S. Smith · M. Smith · S S · S Smith · Shaun Smith