M. F. · Mona J. Fitzsimmons · Mona J. Fitzsimmons James A. Fitzsimmons
McGraw-Hill · McGraw-Hill Education
| title | ISBN-13 | year of publica- tion | other author(s) |
|---|---|---|---|
| Connect Access Card for Service Management: Operations, Strategy, Information Technology | 978-1-260-16709-2 | 2018 | James Fitzsimmons · Sanjeev Bordoloi |
| Loose Leaf for Service Management: Operations, Strategy, Information Technology | 978-1-260-16714-6 | 2018 | James Fitzsimmons · Sanjeev Bordoloi |
| Service Management | 978-0-07-121643-2 | 2003 | James Fitzsimmons |
| Service Management: Operations, Strategy, Information Technology | 978-1-259-01065-1 | 2013 | James Fitzsimmons · Sanjeev Bordoloi |
| Service Management: Operations, Strategy, Information Technology w/Student CD | 978-0-07-722849-1 | 2007 | James Fitzsimmons |
| Service Management with Premium Content Access Card | 978-0-07-742697-2 | 2010 | " |
| Service Management w/ Student CD-Rom | 978-0-07-286820-3 | 2003 | James A. Fitzsimmons · Mona J. Fitzsimmons · James Fitzsimmons |
| Service Model software Access Card | 978-0-07-749886-3 | 2013 | James Fitzsimmons · Sanjeev Bordoloi |