Pearson Education · Wolters Kluwer
| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| Elastycznosc w swiadczeniu uslug | 978-83-264-3105-0 (83-264-3105-2) | 2013 | Marc Silvester |
| Elastycznosc w swiadczeniu uslug | 978-83-264-0390-3 (83-264-0390-3) | " | |
| Living Service: How to deliver the service of the future today | 978-0-273-71535-1 (0-273-71535-6) | 2008 | " |