| title | ISBN-13 | year of publica- tion | other author(s) |
|---|---|---|---|
| Metrics-Based Process Mapping: An Excel-Based Solution | 978-1-56327-380-3 | 2008 | Karen Martin |
| Metrics-Based Process Mapping: Identifying and Eliminating Waste in Office and Service Processes | 978-1-4398-8668-7 | 2012 | " |
| The Kaizen Event Planner: Achieving Rapid Improvement in Office, Service, and Technical Environments | 978-1-56327-351-3 | 2007 | " |
| Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation | 978-0-07-182891-8 | 2013 | " |
M. O. · Maggie Oster · Maks Ostrogin · Max Ostermayer · Meg Ostrum · Micha Ostermann · Mieke Oostra · Mike Osterling Karen Martin · Moisei Ostrogorski · Moshe Oster
CRC Press · McGraw-Hill · Productivity Press