Michael Shulver

M S. · Michael S.

titleISBN-13
(ISBN-10)
year of publica-
tion
other author(s)
Service Operations Management: Improving Service Delivery978-O-273-74O48-3
(O-273-74O48-2)
2012Prof Robert Johnston · Graham Clark

Michael Shuman

Suzuki borrowed
until the sugar considered
and the crayons played