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South-Western College Publications
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Michael Lowenstein
title
ISBN-13
(ISBN-10)
year of publication
One Customer, Divisible: Linking Customer Insight to Loyalty and Advocacy Behavior
978-O-324-3O129-8
(O-324-3O129-4)
2005
M.-L.
·
Michael L.
·
Michael W. Lowenstein
Michael Lowenthal