| title | ISBN-13 (ISBN-10) | year of publication |
|---|---|---|
| CRM Project Management: Building Realistic Expectations and Managing Risk | 978-0-7494-3898-2 (0-7494-3898-3) | 2002 |
| IT Success!: Towards a New Model for Information Technology | 978-0-470-72401-9 (0-470-72401-3) | 2007 |