| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| Emotional Labor: Putting the Service in Public Service | 978-0-7656-2117-7 (0-7656-2117-7) | 2014 | Mary E. Guy · Sharon H. Mastracci |
| International Approaches and Standards for Public Administration Education and Training | 978-1-4398-7229-1 (1-4398-7229-5) | 2013 | Frances S. Berry |
A N · A. Newman · M.A. · M.N · M. Newman