Melvin Brand Flu

M B · M. F.

titleISBN-13
(ISBN-10)
year of publica-
tion
other author(s)
Service Design for Business: A Practical Guide to Optimizing the Customer Experience978-1-118-98892-3
(1-118-98892-2)
2015Ben Reason · Lavrans Løvlie

Melvin Bray