| title | ISBN-13 (ISBN-10) | year of publication |
|---|---|---|
| Delivering Excellence In Health and Social Care: Quality, Excellence and Performance Measurement | 978-0-335-20888-3 (0-335-20888-6) | 2002 |
| Delivering Excellence in Health and Social Care: Quality, Excellence and Performance Measurement | 978-0-335-20889-0 (0-335-20889-4) | 2002 |