| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| This is service design thinking.: Beshikkusu tsuruzu keshizu: Ryoiki odanteki apurochi ni yoru bijinesu moderu no sekkei. | 978-4-861OO-852-8 (4-861OO-852-2) | 2013 | Marc Stickdorn · Jakob Schneider · Yoko Goji · Atsushi Hasegawa · Kotaro Watanabe |