Martin L. Seldman

titleISBN-13
(ISBN-10)
year of publica-
tion
other author(s)
Customer Tells: Delivering World-Class Customer Service by Reading Your Customer's Signs and Signals978-1-4195-96O9-4
(1-4195-96O9-8)
2007John Futterknecht · Ben Sorensen

L. S. · M.-L. · M S. · Martin L. · Martin-S

Martin L. Shoemaker