Nelson Thornes Ltd · Oxford University Press
| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| Customer Care: Strategy for the 90'S | 978-0-7487-1868-9 (0-7487-1868-0) | 1994 | |
| Great Expectations | 978-0-19-283359-4 (0-19-283359-6) | 1998 | Charles Dickens |