| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| Service Design and Delivery | 978-1-4419-8320-6 (1-4419-8320-1) | 2011 | Glenn Parry · Jannis Angelis |
| Service Design and Delivery: Research and Innovations in the Service Economy) | 978-1-4614-2856-5 (1-4614-2856-4) | 2013 | Glenn Parry · Jannis Angelis |
M M · Maira Mcentire · Maria Maggenti · Maria Moschandreas · Maria Moscheandreas · Maria Mousmouti · Marie McAndrew · Mario Mazzanti · Mary McIntosh · Mary McIntyre · Maura McIntosh · Maura McIntyre · Myra McEntire