| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| Achieving Impressive Customer Service: 7 Strategies for the Health Care Manager | 978-1-4801-0049-7 (1-4801-0049-8) | 2012 | Wendy Leebov Ed.D. · Gail Scott |
| Achieving Impressive Customer Service: 7 Strategies for the Health Care Manager | 978-1-55648-230-4 (1-55648-230-2) | 1998 | Wendy Leebov · Gail Scott |