| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| Assessing Business Excellence | 978-0-7506-5517-0 (0-7506-5517-8) | 2003 | Steve Tanner |
| Total Quality Management: Text and Cases | 978-0-7506-3952-1 (0-7506-3952-0) | 1999 | John S. Oakland |
| TQM: Text with Cases | 978-0-7506-5740-2 (0-7506-5740-5) | 2003 | " |