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ICMI Press (International Customer Management
> Leslie Hansen Harp
Leslie Hansen Harp
title
ISBN-13
(ISBN-10)
year of publica-
tion
other author(s)
Call Center Recruiting and New Hire Training
978-O-97O95O7-O-3
(O-97O95O7-O-5)
2001
Greg Levin · Laurie Solomom · Ann Smith · Wanda Sitzer · Julia Mayben · Anita O'Hara · Bette Mock
H.H.
·
L -H
·
L. Hansen
Leslie Hardin