Butterworth-Heinemann · Routledge
| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| Assessing Business Excellence | 978-1-138-13780-6 (1-138-13780-4) | 2015 | Steve Tanner |
| Assessing business excellence | 978-0-7506-5517-0 (0-7506-5517-8) | 2003 | |
| Total Quality Management: Text with Cases | 978-0-7506-2124-3 (0-7506-2124-9) | 1995 | John S Oakland |