Leonard L. Berry

L B · L. Berry · Leonard Berry · Leonard L.

titlemedia type ISBN-13year of publica-
tion
other author(s)
Business Strategy and RetailingHardcover 978-0-471-91337-51987Gerry Johnson · Joshua Bamfield · Gary Davies · John Dawson · Colin Gilligan · Sebastian Green · Robert F. Lusch
Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success   " 978-0-684-84511-11999
Management Lessons from Mayo ClinicMP3 CD 978-1-5436-6372-32017Kent D. Seltman
Management Lessons from Mayo Clinic: Inside One of the Most Admired Service OrganizationsAudio CD 978-1-5436-6371-62017   "
Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service OrganizationsPaperback 978-1-260-01183-82017   "
Management Lessons from Mayo Clinic: Inside One of the World’s Most Admired Service OrganizationsHardcover 978-0-07-159073-02008   "
Marketing Services: Competing Through QualityPaperback 978-0-7432-6741-02004
Marketing Services: Competing Through QualityHardcover 978-0-02-903079-01991
On Great Service: A Framework for Action   " 978-0-02-918555-11995
Service-Marketing: Wettbewerbsvorsprung durch erstklassige QualitätGebunden
978-3-593-34735-61992A. Parasurman
Top-Service   "
978-3-7910-0969-81996

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Leonard L Bethel