title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
---|---|---|---|
Root Cause Analysis Handbook: A Guide to Effective Incident Investigation | 978-1-931332-30-9 (1-931332-30-4) | 2005 | ABS Consulting · Donald K. Lorenzo · Randal L. Montgomery · Walter E. Hanson · James R. Rooney |
Root Cause Analysis Handbook: A Guide to Efficient and Effective Incident Investigation | 978-1-931332-51-4 (1-931332-51-7) | 2008 | ABS Consulting · Donald K Lorenzo · Walter E Hanson |