| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| Answering the Ultimate Question: How Net Promoter Can Transform Your Business | 978-1-5226-9783-1 (1-5226-9783-7) | 2016 | Richard Owen |
L B · L. Brooks · Laura Brooks · Laura L. · Laura L. Brooks PhD · Laura L. Brooks Richard Owen