| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| Only The Best On Customer Service | 978-1-881342-13-7 (1-881342-13-1) | 1996 | Shep Hyken · Sue Pistone · Keith Harrell · Mikki Williams · Sue Hershkowitz · Vic Osteen · Scott McKain |
| Only The Best On Success | 978-1-881342-10-6 (1-881342-10-7) | 1996 | Scott Mckain · Keith Harrell · Mark Sanborn · Chris Clarke-Epstein · Willie Jolley · Shep Hyken · Roger Crawford |
| The Little Red Book of Stuff That Works! | 978-1-881342-04-5 (1-881342-04-2) | 1995 | |