| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| Creating Customer Delight: The How and Why of Customer Relationship Management | 978-O-7619-3296-3 (O-7619-3296-8) | 2005 | Rakesh Seth |
K S · Kirti Shetty · Kurt Schütte · Kurt Schutte · Kurt Stüwe · Kurt Stuwe