K S ยท Key Skills
| title | ISBN-13 (ISBN-10) | year of publication |
|---|---|---|
| ITIL Process Model 2005: ITIL Service Support and Service Delivery Process Model | 978-0-9544884-2-0 (0-9544884-2-3) | 2005 |
| Prince2 Process Model: A Comprehensive Graphical View of All the Standard Prince2 Products and Processes | 978-0-9544884-1-3 (0-9544884-1-5) | 2009 |