Kevin Hoffberg

K. H.

titleISBN-13
(ISBN-10)
year of publica-
tion
other author(s)
Firing Up The Customer: Aligning Brand, Strategy and Technology to Deliver the Extraordinary Customer Experience978-O-O7-14OO17-6
(O-O7-14OO17-6)
2003Brent Frei ยท Kevin J. Corcoran

Kevin Hoffman