| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| Putting Total Quality Management to Work: What TQM Means, How to Use it and How to Sustain it Over the Long Run | 978-1-881O52-23-4 (1-881O52-23-O) | 1993 | Marshall Sashkin |
K.k. · Kenneth Kozar · Knut Kaiser