| title | media type | ISBN-13 (ISBN-10)  | year of publica- tion  | other author(s) | 
|---|---|---|---|---|
| A Practical Guide to Information Systems Process Improvement | Paperback | 978-0-367-39809-5 (0-367-39809-5)  | 2019 | Anita Cassidy | 
| A Practical Guide to Information Systems Process Improvement | Hardcover | 978-1-57444-281-6 (1-57444-281-3)  | 2000 | " |