| title | ISBN-13 | year of publica- tion | other author(s) |
|---|---|---|---|
| PKG, ISE, SUCCESSFUL SERVICE O PS MGMT + INFOTRAC | 978-0-324-31447-2 | 2005 | Richard D Metters |
| Successful Service Operations Management | 978-0-324-66118-7 | 2008 | Richard D. Metters · Madeleine Pullman · Steve Walton |
| Successful Service Operations Management | 978-0-324-22437-5 | 2005 | Richard D. Metters · Madeleine Pullman · Steve Walton |
| Successful Service Operations Management with CD-ROM | 978-0-324-13556-5 | 2002 | Richard D. Metters · Madeleine Pullman |
H. King · H. M. · K. H. · K.k. · K. King · K&M · Kathryn H. · Kathryn King · Kathryn M. · King-Metters