| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| BTEC Level 2 Technical Certificate in Business Customer Services Operations Learner Handbook with ActiveBook | 978-1-292-1974O-1 (1-292-1974O-4) | 2017 | Jonathan Pryce · Ms Elaine Jackson · Ms Bethan Bithell |