| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| Raving Fans: A Revolutionary Approach to Customer Service | 978-O-7393-O953-7 (O-7393-O953-6) | 2004 | Kenneth Blanchard · Sheldon Bowles · Rick Adamson · John Mollard |
K. B. · Kat Brookes · Kate Brookes · Kathie Bergquist · Kathy Boursicot · Kathy Burgis · Keith Borges · Keith Burgess