| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| Critical Points: Improving Patient Experience of the NHS Through Design Intervention | 978-O-9551178-O-O (O-9551178-O-1) | 2005 | The Sorrell Foundation · Quentin Newark · Nigel Goode · Keith Priest · Jeremy Myerson · Katherine Gough · John Sorrell |