| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| APM Best Practices: Realizing Application Performance Management | 978-1-4302-3141-7 (1-4302-3141-6) | 2010 | Michael J. Sydor · Jon Toigo · Ed Yourdon · Scott E. Donaldson · Stanley G. Siegel · Gary Donaldson |
| Technical Support Essentials: Advice to Succeed in Technical Support | 978-1-4302-2343-6 (1-4302-2343-X) | 2011 | Andrew Sanchez |
| Technical Support Essentials: Advice You Can Use to Succeed in Technical Support | 978-1-4302-2547-8 (1-4302-2547-5) | 2009 | " |
K S · Karen Salt · Karin Schulte · Karin Silet · Karina Schelde