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McGraw-Hill
> Jr. Knod Richard J. Schonberger
Jr. Knod Richard J. Schonberger
title
ISBN-13
(ISBN-10)
year of publica-
tion
other author(s)
Operations Management: Customer-focused Principles
978-O-O7-114651-7
(O-O7-114651-2)
1997
Edward M.
J J
·
J.K
·
J R
·
J. Richard
·
K. R.
·
R.J.
·
Richard J.
Jr. Koehler