| title | ISBN-13 (ISBN-10) | year of publication |
|---|---|---|
| Prentice Hall Case Series for Management Information Systems | 978-0-13-207598-5 (0-13-207598-9) | 1997 |
| Ryderfirst: Facilitating a Turn-Around in Ryder System's Consumer Truck Rental Division | 978-0-13-207614-2 (0-13-207614-4) | 1995 |