Books listed by ISBN

John Seddon

title	ISBN-13	year of publica- tion	other author(s)
Basic Helicopter Aerodynamics 2e	978-0-632-05283-7	2001
Basic Helicopter Aerodynamics	978-1-60086-861-0	2011	Simon Newman
Delivering Public Services That Work: v. 2: The Vanguard Method in the Public Sector: Case Studies	978-1-908009-68-5	2012	Charlotte Pell
Delivering Public Services That Work: Vol. 1	978-0-9562631-6-2	2010	Peter Middleton
Freedom from Command and Control: A Better Way to Make the Work Work	978-0-9546183-0-8	2003
Freedom from Command and Control: Rethinking Management for Lean Service	978-1-56327-327-8	2005
I Want You to Cheat!: The Unreasonable Guide to Service and Quality in Organisations	978-0-9519731-0-3	1992
Systems Thinking in the Public Sector: The Failure of the Reform Regime... and a Manifesto for a Better Way	978-0-9550081-8-4	2008
The Case Against ISO9000: How to Create Real Quality in Your Organisation	978-1-86076-173-7	2000
The Whitehall Effect: How Whitehall Became the Enemy of Great Public Services - and What We Can Do About it	978-1-909470-45-3	2014

Dr John M. Seddon · J. S. · John M. Seddon · John M. Seddon PhD DSc CEng CFF FRAeS · John S. · John Seddon PhD DSc CEng CFF FRAeS

Oak Tree Press · Productivity Press · Triarchy Press · Triarchy Press Ltd · Vanguard Consulting Ltd · Wiley-Blackwell

John Seddon PhD DSc CEng CFF FRAeS