J. S. · J. Sansbury · John S.
BCS, The Chartered Institute for IT · British Computer Society
title | ISBN-13 | year of publica- tion | other author(s) |
---|---|---|---|
IT Service Management: A Guide for ITIL Foundation Exam Candidates | 978-1-906124-93-9 | 2012 | Ernest Brewster · Richard Griffiths · Aidan Lawes |
IT Service Management: A Guide for ITIL® V3 Foundation Exam Candidates | 978-1-906124-19-9 | 2009 | Ernest Brewster · Richard Griffiths · Aidan Lawes |
IT Service Management: Support for your ITSM Foundation exam | 978-1-78017-318-4 | 2016 | Ernest Brewster · Aidan Lawes · Richard Griffiths |
Operational Support and Analysis: A Guide for ITIL Exam Candidates | 978-1-78017-196-8 | 2014 |