| title | ISBN-13 (ISBN-10) | year of publication |
|---|---|---|
| Itil 2011 at a Glance | 978-1-4614-3897-7 (1-4614-3897-7) | |
| ITIL Version 3 at a Glance: Information Quick Reference | 978-0-387-77392-6 (0-387-77392-4) | 2008 |
J. L. · J. Long · John L. · John Long · John O. · John O. O. Long