BenBella Books · Kaplan Publishing
| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| Customer Tells: Delivering World-Class Customer Service by Reading Your Customer's Signs and Signals | 978-1-4195-9609-4 (1-4195-9609-8) | 2007 | Martin L. Seldman · Ben Sorensen |
| Leading in the Global Matrix: Proven Skills and Strategies to Succeed in a Collaborative World | 978-1-948836-49-4 (1-948836-49-1) | 2020 | Marty Seldman |