| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| ISO 9001:2008 Explained & Expanded: Making Your Quality Management System Sustainable | 978-0-87389-858-4 (0-87389-858-3) | 2013 | Charles A. Cianfrani |
| Unlocking The Power Of Your Quality Management System: Keys To Performance Improvement | 978-0-87389-592-7 (0-87389-592-4) | 2004 | Charles A. Cianfrani · Jack West |
E. J. · E. West · J. E. · J.E. West · J J · J. J. West · J. W. · J. West · Jack W. · Jack West · John E. · John E. West · John J. · John W. · John West