JoAnn Haberer

titleISBN-13
(ISBN-10)
year of publication
Crisp: Customer Service in the Information Age: A Common Sense Approach to High-Tech Help978-O-619-259O9-9
(O-619-259O9-4)
2004

J. H. · Jean Hébrard · Jeanne Hyvrard · Johanna Haberer

Joann Hackos