| title | media type | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|---|
| Electronic Customer Relationship Management | Paperback | 978-1-138-69280-0 (1-138-69280-8) | 2016 | Nicholas C Robertson Jr |
| Electronic Customer Relationship Management | Hardcover | 978-0-7656-1327-1 (0-7656-1327-1) | 2006 | " |